Refund policy

Return policy

We accept return requests within 30 days of the date you receive your item.

To be eligible for a return, the item must be in the same condition in which you received it, unused, and in its original packaging, with any included tags or labels. You’ll also need a receipt or other proof of purchase.

To request a return, email speedlineauto@att.net before sending the item back. Approved returns should be sent to:

OK Speedline
4600 W. Chicago Ave.
Chicago, IL 60651

We only accept returns shipped through UPS. Returns sent through other carriers will not be accepted.

Items sent back without first requesting a return will not be accepted. If you have a question about a return, email speedlineauto@att.net.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If an item is damaged or defective, or you received the wrong item, contact us immediately at speedlineauto@att.net so we can review the issue and make it right.

Items that can’t be returned

We cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to get a different item is to return the item you have. Once the return is accepted, place a separate order for the new item.

Refunds

We’ll let you know when we’ve received and inspected your return and whether your refund has been approved. If approved, the refund will be issued to your original payment method within 10 business days. Your bank or credit card company may need additional time to post it.

If more than 15 business days have passed since we approved your return, email speedlineauto@att.net.